Privacy Policy

(Revised 01/2012)

Your right to privacy is very important to Corrigo.  Corrigo recognizes that when you use this system and provide information about yourself, you trust Corrigo to act in a responsible manner.  We at Corrigo believe the information you provide us should be used to help us provide you with better service.  We have put this policy in place to describe our practices regarding our use of information disclosed by users.

Corrigo delivers mobile service management solutions combining Business-to-Business (B2B), Customer Relationship Management (CRM), and wireless technologies.

Corrigo Incorporated is the manufacturer and owner of CorrigoNet© and its subsidiary products, including its Web sites.  Member, defined as the entity that has licensed this software from Corrigo, has a contractual relationship with Corrigo Incorporated   CorrigoNet products and services will be used by a variety of users (the "Users"), each of whom has a separate relationship with the Member, whether as an employee, tenant, vendor, or other designated agent.

Information Collection and Use

Corrigo is the sole owner of the information collected on this site.  Corrigo will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  Corrigo collects information regarding the use of the system, such as traffic patterns and related site information, to improve the services provided to Member as well as to build a better product.  Only the Member, it's designated agents, and specific employees at Corrigo have access to CorrigoNet data.  However, Corrigo will comply with all laws and regulations with respect to the collection, use and distribution of information, and Corrigo will also cooperate with law enforcement officers as necessary regarding any use of this site.

Registration

To use this Web site, a Member must provide Corrigo with certain User information, such as name, phone number, and email address.  This information is used to allow the User access to CorrigoNet and to provide a level of security for the Web site by authenticating Users and issuing passwords.

Services Requests

Corrigo requests information from the User on service request forms.  The User must provide his or her phone number and password to access the system and to complete requests.   If Corrigo has trouble processing a request, this information is used to get in touch with the User.  This information is required in order to provide the service requested by the User, and is not distributed to any parties outside of Corrigo, Member, and Member- designated agents.

Cookies

Corrigo uses cookie technology in order to operate a more efficient site.  Usage of a cookie is in no way linked to any personally identifiable information while on Corrigo's site.  A User may opt to use the autologin cookie.  When autologin is chosen from the Login page or the Preferences page, a cookie is stored on the User's local computer for the purpose of identifying the User the next time the User accesses the site, so the User does not have to log in again.

Sharing

Corrigo will share aggregated demographic information with its partners.  This is not linked to any personal information that can identify any individual person.  Corrigo may work with another party to provide specific services.  When the User signs up for these services, Corrigo will share names or other contact information as necessary for the third party to provide the services requested by the User.  Corrigo discloses aggregated user data in order to describe our services to current and prospective partners and other third parties, and for other lawful purposes.

Links

This Web site may contain links to Web sites controlled by third parties over which Corrigo has no control.  Corrigo is not responsible for the contents of any linked site or any link contained in a linked site.  Corrigo provides these links only as a convenience, and the inclusion of a link does not imply endorsement of the linked site by Corrigo.  Corrigo is not responsible for and makes no representation or warranty concerning the reliability or availability of these linked sites or the accuracy, reliability, completeness, or authenticity of their contents, advertising, or products or services.  Use of these linked sites is subject to the privacy policies, terms of service, and other conditions applicable to such sites. Corrigo encourages Users to be aware when they leave Corrigo's site and to read the privacy statements of each and every Web site that collects personally identifiable information.

Surveys

From time to time, Corrigo requests information from Users via surveys.  Participation in these surveys is completely voluntary.  The User has a choice whether or not to disclose requested information.  Survey information will be used for purposes of monitoring or improving the use of the Web site and the satisfaction of the community.

Security

This Web site takes every precaution to protect User's information. When Users submit sensitive information via the Web site, the information is protected both online and offline.

To prevent unauthorized access, maintain data accuracy, and ensure appropriate use of information, Corrigo has put in place appropriate physical, electronic, and managerial procedures to protect the information online.  All sensitive information is encrypted and protected with Secure Socket Layer (SSL) encryption software.  Access to the online system is controlled through the use of Internet protocol (IP) addresses and passwords and usernames.

Corrigo also takes precautions to protect User information offline.  All of Corrigo's User's information, not just the sensitive information mentioned above, is restricted in Corrigo's collocation facilities.  Only employees who need the information to perform a specific job are granted access to personally identifiable information.  Furthermore, ALL employees are kept up to date on security and privacy practices.  Finally, the servers that Corrigo stores personally identifiable information on are kept in a secure environment.

Supplementation of Information

For Corrigo to enhance its ability to tailor the site to a User's preference, it combines information about the maintenance problems of Users with similar information from our other Members to create asset profiles.  Personally identifiable information of Users is not included in these profiles.

Site and Services Updates

Corrigo sends site and service announcement updates.  Members are not able to unsubscribe from service announcements, which contain important information about the service.  Corrigo communicates with Users to provide requested services and in regard to issues relating to User's accounts via email or phone.

Correction/Updating Personal Information

If a User's personally identifiable information changes (such as the phone number or email address), Corrigo will endeavor to provide a way to correct, update, or remove that User's personal data.  This can usually be done on the User's Preferences page.

Notification of Changes

If Corrigo decides to change its privacy policy, it will post those changes on its Home page so Users are always aware of what information Corrigo collects, how it uses it, and under what circumstances, if any, it discloses it.  If at any point Corrigo decides to use personally identifiable information in a manner different from that stated at the time it was collected, Corrigo will notify Users via email.  Users will have a choice as to whether or not Corrigo may use their information in this different manner.  Otherwise, Corrigo will use information in accordance with the privacy policy under which the information was collected.

If you have questions or comments regarding Corrigo's privacy practices, please send an email to privacy@corrigo.com.